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    Last updated Ju­­ly 19, 2018

     

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. (If it’s the matter of minor modifications, we also offer free tailoring services at our offline store.) Please see below for more information on our return policy.

     

     RETURNS

    All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

     

    RETURN PROCESS

    To return an item, please email customer service at riflessi@riflessi.usto obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

     

    Riflessi

    49 W 57thSt.

    New York, NY (10019)

    United States

     

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

     

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your exchange or store credit. Please allow at least seven (7) days from the receipt of your item to process your return or store credit. We will notify you by email when your return has been processed.

     

    EXCEPTIONS

    For defective or damaged products, please contact us at the customer service number below to arrange an exchange or store credit.

     

    Please Note

    • Sale items are FINAL SALE and cannot be refunded
    • All of the returning items should be returned with the original tag, and it should be in the exact same condition as when it was purchased.

     

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    +1 212-935-4747

    riflessi@riflessi.us